Terms of Use
Welcome to WeLoveLotto.com, please read our “Terms of Use” carefully before using or playing on the website. We would also be pleased to assist you via email / call if you are unsure with any of the points below;
WeLoveLotto.com domain is owned by;
Ardua Ventures (UK) Ltd.
Unit 9, 3 Warstone Lane
Jewellery Quarter, Hockley
Birmingham
B18 6JE
United Kingdom
Company No. 8151743
OVERVIEW
This website is owned and operated by Ardua Ventures (UK) Ltd. Throughout the site, the terms “we”, “us” and “our” refer to the WeLoveLotto website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
When visiting our website, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Use”), including those additional terms and conditions and policies referenced herein and/or available on the website. These Terms of Use apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
When accessing or using any part of the site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features and games of the website shall also be subject to the Terms of Use. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, change or replace any part of these Terms of Use by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 - Background
www.welovelotto.com is owned and operated by Ardua Ventures (UK) Ltd. The website allows registered site users to purchase lottery tickets for specific and separate lottery draws, otherwise known in the industry as a “messenger service”. All the services offered in this website are subject to and in accordance with these Terms. Complete lists of lotteries that registered users can participate, schedule of the draws, lists of winners, jackpot prizes and consolation prizes and information on how to claim prizes are all displayed on the website.
SECTION 2 - General Conditions
We reserve the right to refuse our service to any person who we deem to be abusing our Terms of Use. Our decision is final and not be disbuted. You agree NOT to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - Accuracy, Completeness & Timelines of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - Modifications to the Service & Prices
Prices for the lottery games are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – The Lottery Ticket Service
5.1 General. WeLoveLotto makes certain tools available on the website for users to play and submit online lottery ticket forms. We engage local representatives to access the tickets on users’ behalf with Lottery Operators and post or publish results of every lottery draw.
5.2 Participation in the Lottery Game. In order to participate and play in the lottery game/s available on the website, players must register a valid account and keep it active. Users can access their accounts under My Account. Players currently residing within USA, Canada, Israel, Turkey and Singapore are now allowed to register and access the WeLoveLotto site. Note: Players with US citizenship are still allowed to play as long as they are outside USA, or players can log on thru a VPN, obtaining a new IP address, to be able access to WeLoveLotto.
5.3 Completion, Submission and Purchasing Lottery Tickets Forms. If you want to participate in a lottery game available on the site, then you must use the site tools to complete the lottery form, choosing your numbers per line or selecting the lucky pick option and submitting your completed form and finally paying for your online lottery tickets.
5.4 Online Lottery Ticket Price. The amount of your lottery ticket is displayed on the site after you click “Confirm” to submit your form. It includes service fee and therefore, it may appear higher than the ticket price you pay for an equivalent lottery paid directly to the Lottery Operator. All prices are subject to change from time to time as displayed on the site. Payment of the Lottery Ticket will be made in your designated currency based from the currencies the website accepts which are listed on the site.
5.5 Payment Confirmation. Upon our receipt of the online lottery ticket form payment, we send users a payment confirmation through email. Users may also view all the transactions details including date, amount and payment methods in the ‘My Account’ section.
5.6 Cut-Off Time. WeLoveLotto stops accepting submission of lottery forms a certain number of hours prior to the draw of related Lottery game set by Lottery operator. The website displays the amount of remaining time to play or purchase online lottery ticket per game. We retain the right in our discretion to determine the length of the Cut-Off time. Please know that once the Cut-Off time has passed, users will no longer be able to submit the lottery form for that particular lottery game.
5.7. Local Representatives and Local Purchase of Tickets. Once we receive the online lottery ticket form and payment, we engage our Local Representative to locally lodge the form and purchase from authorized Lottery Operator. WeLoveLotto uses reasonable efforts to make sure that each Lottery ticket is lodged correctly and purchased on time, following all the standards set by Lottery Operators. You acknowledge that since the Lottery tickets are purchased locally immediately following your submission of the ticket form, there is no option for timely cancellation. And you agree that your submission of ticket form and payments are final, non-cancelable and non-refundable. In the event of any inconsistency between the numbers appearing on the lottery form and lottery ticket, the numbers on the Lottery ticket will prevail.
5.8 Lottery Ticket Service. Players can view their WeLoveLotto official Digitial ticket through their My Account > View Ticket section upon play check out. Players will also receive an automatic ticket purchase confirmation email containing proof of purchase, order ID and spend. Upon receiving your play order, WeLoveLotto will then purchase your order directly from the National Lottery Operator.
SECTION 6 – Performance of the Lottery Draw & Results
Following each Lottery draw, the Lottery Operator broadcasts or publishes the related final and conclusive winning numbers. The amount of winning numbers that you need to obtain to be entitled to Winnings for a specific Lottery draw as well as the amount of prize is determined solely by the Lottery Operator.
WeLoveLotto will also publish the results including the prize breakdown on the website as soon as available. If your ticket is a “Winning ticket”, then we will send an email to the email address you saved under your account.
SECTION 7 - Winnings
7.1 Collection of Winnings. WeLoveLotto will make every attempt to detect when you are a winner and automatically collect all winnings. You hereby authorize the website and its representatives to collect your prize from the related Lottery Operator on your behalf.
All winnings are automatically credited to your account wallet and a notification email will be sent out to all winning ticket holders. For large prize tier winning amounts, we will send an email and contact you direct via phone too.
You hereby acknowledge and agree that if, for any reason, the Lottery Operator fails to deliver the prize to us then you will not obligate us to pay any corresponding amount to you. However, we will make the Winning Lottery Ticket available to you if you choose, to personally collect your prize from the Lottery retailer / operator.
7.2 Taxes. You, the user/player, are solely responsible for payment of taxes associated with income received as the result of your lottery winnings outbound and inbound according to each jurisdiction.
SECTION 8 – Multi-draw Subscription Service
8.1 General. The website allows you to automatically participate in a specific Lottery game on a periodic basis specified on the website.
8.2 Frequency. If you participate in the Multi-draw Service and subscribe to a specific lottery game then you will automatically have an entry for each future Lottery draw of that specific lottery game. You hereby acknowledge that the frequency of Lottery draws each week is depending on the specific lottery game that you choose to subscribe to.
8.3 Multi-draw Numbers. Your participation in any of the Lottery game through Multi-draw Service will by default contain the Numbers that you designate when you participated in the Multi-draw Service.
8.4 Start of Subscription. Your subscription will start as soon as your payment is verified and we are able to purchase a lottery ticket on your behalf using your payment method.
8.5 Term of Participation. You agree that your subscription will remain active until such time as you use the site tools. In case you want to suspend or deactivate your participation in the Multi-draw Subscription Service, you may contact us directly or email us at [email protected].
8.6 Payments
a. You will be debited with the Ticket price for each Lottery draw that you subscribed to.
b. We make sure to lodge each Lottery Ticket as soon as we receive the purchase confirmation for a Lottery draw, therefore, you acknowledge that in case you decide to suspend or deactivate your participation in the Subscription Service that you may still be charged and you agree to pay the lottery Ticket price for the next Lottery draw.
c. You acknowledge that the Lottery Ticket price for each Lottery game may be subject to change for some reasons like (1) daily currencies conversion variations (2) Lottery Operator may change the price of Lottery tickets (3) Our service fees may change.
d. Insufficient Funds. You acknowledge that we may automatically debit your Account for your participation in the Multi-draw Subscription Service. In case of insufficient funds, you agree that we will charge your payment method designated in you’re account under “My Account”. In case the payment still didn’t push through using your designated Payment Method then we will not purchase your Lottery Ticket, in which event, we will send an email notifying you that the transaction was not carried out due to insufficient funds.
SECTION 9. Links
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 10 – Personal Information
Your submission of personal information through the website is governed by our Privacy Policy. To view our Privacy Policy please refer to our Privacy Policy page.
SECTION 11 – Errors & Inaccuracies
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product and service descriptions, pricing, promotions, offers, and other relative information. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 – Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Use, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 – Anti Money Laundering Policy
In the past few years, there has been significant attention focused on money laundering as the EU has progressed its 4th Money Laundering Directive, which may bring retail bookmakers under its auspices for the first time.
The number of suspicious incidents reported to the National Crime Agency (NCA) in the UK involving proceeds of crime or money laundering in betting sites remains very low, at less than 1% of reported NCA cases, the majority of which come from the banking sector.
We have dedicated risk management teams that monitor and investigate suspicious activities on the website. We have dedicated staff that work around the clock to conduct real-time transactional monitoring of Online deposits and withdrawals, and game play. Our teams are regularly trained on what we need to identify and report.
We monitor customer accounts for fraud management and anti-money laundering purposes. We conduct checks against players depositing more than €2,000 in a 24-hour period and run checks to validate their identity. Enhanced due diligence processes, including customer profile checks are being practiced for monitoring and reporting once suspicious activity has been detected in operation.
WeLoveLotto is committed to encouraging fair and responsible gaming thus the need for Anti-Money Laundering Policy.
SECTION 14 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall WeLoveLotto, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 15 – Indemnification
You agree to indemnify, defend and hold harmless WeLoveLotto and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 16 - Severability
In the event that any provision of this Terms of Use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 17 - Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
This Terms of Use are effective unless and until terminated by either you or us. You may terminate this Terms of Use at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of this Terms of Use, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 18 – Entire Agreement
The failure of us to exercise or enforce any right or provision of this Terms of Use shall not constitute a waiver of such right or provision.
This Terms of Use and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use).
Any ambiguities in the interpretation of this Terms of Use shall not be construed against the drafting party.
SECTION 19 – Governing Law
This Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the law of England and Wales.
SECTION 20 – Changes to Terms of Use
You can review the most current version of the Terms of Use at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of this Terms of Use by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to this Terms of Use constitutes acceptance of those changes.
SECTION 21 – Tax for winnings
Eurojackpot - Tax Free
Euromillions - Tax free
Irish Lotto - Tax Free
Irish Daily Million - Tax Free
French Loto - Tax Free
UK EuroMillions – Tax Free
UK Lotto – Tax Free
UK Thunderball – Tax Free
Australia Powerball - Tax Free
OZ Lotto - Tax Free
German Lotto - Tax Free
US Powerball - Local Tax, rate depends on size of win
US Mega Millions - Local Tax, rate depends on size of win
California SuperLotto Plus - Local Tax, rate depends on size of win
US California Fantasy 5 - Local Tax, rate depends on size of win
Spain BonoLoto - prize worth €2,500 or more will be subject to a Spanish tax of 20 percent.
Spain La Primitiva - prize worth €2,500 or more will be subject to a Spanish tax of 20 percent.
Spain El Gordo - prize worth €2,500 or more will be subject to a Spanish tax of 20 percent.
SuperEnalotto - An Italian tax of 12 percent is levied on all SuperEnalotto prizes worth €500 or more
Mega Sena - All Mega Sena prizes are subject to an income tax of 13.8 percent
Greek Joker - prize worth €500 and above is subject to 20% tax
Greek Lotto - prize worth €500 and above is subject to 20% tax
New York Lotto - prize worth $5,000 and above is subject to Federal and New York State income taxes
SECTION 22 – Contact Information
Questions about the Terms of Use should be sent to us at [email protected]
Last update: November 2019.
Privacy Policy
WeLoveLotto is fully committed in protecting the security and ensuring the right to privacy of each individual using the website. This is the privacy policy ("Privacy Policy") of WeLoveLotto, which explains how we use Personal Information that we collect, receive and store for each user and visitor of WeLoveLotto.com.
1. Information
1.1 Personal Information. As part of using the services of WeLoveLotto, we collect your Personal Information, which can be completed given at your discretion. “Personal Information” means any information that may be used to personally identify an individual, including, but not limited to, a first and last name, an email address, a home or other physical address, or other contact information. The information you provide allows us to provide an efficient service to you and helps us improve our level of service to better meet your needs.
1.2 Consent. When you provide us with personal information to complete a transaction, verify your credit card, and place an order, we imply that you consent to our collecting it and using it for that specific reason only. By using the Site, you consent to the terms of this Privacy Policy and to WeLoveLotto’s processing of Personal Information for the purposes set forth herein. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] or mailing us at: welovelotto.com Penthouse, F & M Lopez Building, Carlos Palanca Street, Legaspi Village, Makati, Philippines 1229
2. Types of Personal Information We Collect
2.1 Account. To use certain services of WeLoveLotto.com, you may be required to create an Account. By doing so, you will be asked to provide us with mandatory information such as your first name, a user name, email address and a password that you will use for your Account.
2.2. Transfers of Payments. You may be entitled to have us transfer certain amounts of money to you (for example, in connection with lottery winnings). To the extent that we do so, you will first be required to provide us certain Personal Information regarding your preferred payment method. Such information could include your bank account or credit card name and number.
2.4. Purchases. The site gives the option to purchase Lottery forms and tickets for different Lottery games specified on the website. If you choose to participate in the Lottery draw and purchase Lottery forms then we will require information from you to complete the transaction. Such information could include a credit card number, billing information, bank account details, and other information required to process the order. In such cases, WeLoveLotto.com may use services of third party or parties such as Payment Gateway, Payment Service Providers, and other online payment services to process transactions on our behalf, in which case you acknowledge and agree to review and be bound by the terms of use and privacy policy of said third-party service provider.
2.5. Log Files. When you browse the site, we automatically receive your computer’s Internet Protocol (IP) addresses, type of browser, Internet Service Provider (ISP), and any other information your browser may send to us. We may use this information to analyze and improve accessibility and compatibility of the site, trends, user experience, and gather demographic and statistical information to monitor our services and make it better.
2.8. Cookies. Some of our Site pages utilize "cookies”. A "cookie" may be used, for example, to collect information about Site activity such as but not limited to store information about your session (referrer, landing page, etc), and record number of visits. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. Most browsers give you the option to allow, accept or block cookies.
3. How Do We Use Personal Information
All Personal information that you submit or we collect may be used in the following but not limited to:
3.1 Improve our Site, products and services to you, contact you about certain products or services that you may have purchased and registered for, and to authenticate and identify your access of the Site, products and services that you are authorized to access.
3.2 Use your registered external address, email address, mobile or telephone number to send you updates, newsletter, news, promotions regarding the Site and our products and services. Or contact you in response to a "contact us" or "chat with us" request.
3.3 Transfer your Personal Information to our third party service providers, but only to provide our services to you or for the purpose of processing such information on our behalf.
3.4 We may disclose your Personal Information or any information you submitted if we have a good faith belief that disclosing such information is helpful or reasonably necessary to (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our Terms of Service including investigations of potential violations thereof; (iii) detect, prevent, or otherwise address fraud or security issues; or (iv) protect against harm to the rights, property or safety of WeLoveLotto.com, its users, yourself or the public.
4. Security and Payment
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). All payment-related transactions are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensures the secure handling of credit card information by our store and its service providers.
5. Third-Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which these providers will handle your personal information.
6. Children's Privacy
The Site is not structured to offer its products and services or collect information to individuals under the age of 18.
7. Links
When you click on links on our Site, they may direct you away from our Site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
8. Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue the services we offer.
9. Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at [email protected].